New! Beginning 2021, if you are enrolled in an Anthem healthcare plan, contact your new Accolade Personal Health Assistant for all your healthcare questions. Visit the Accolade Website or call 1-866-204-9818. Mon. – Fri., 8 AM to 11 PM ET. Need help after hours? Accolade also has a 24/7 nurse line - call the main Accolade phone number to connect.